Refund Policy

Items purchased from OZYA are strictly non-returnable, non-refundable, and non-exchangeable.

We kindly ask you to review your order carefully before completing your purchase.

In the rare case of receiving a damaged or incorrect item, please contact us within 24 hours of delivery. Our team will review your request and assist you at our discretion.

OZYA reserves the right to refuse any request that does not meet these conditions.